24. Contacting the author

You can contact me at ridruejo@apache.org. I welcome suggestions and corrections, but please, please, do not send me messages asking me to troubleshoot your Apache installation. I just do not have the bandwidth and your mail will be most likely ignored. If you need support, consider:

• Check the error logs, read the docs, specially the FAQ.
• If you still do not find the solution, go for a walk. Afterwards read the docs, again.
• Try comp.infosystems.www.servers.unix at http://www.deja.com. Search for a similar problem.
• If you are still stuck. Provide as much information as you can, relevant error_log entries and steps you have taken so far and post to that newsgroup. This will increase the chances someone will answer your question

If you want commercial support, consider contacting Covalent, which provides expert support for Apache (at a fee, of course). If you are using Apache on Linux, your Linux vendor may have support plans that include Apache too.

24.1 Translations

I encourage translations of this document. You probably should use the SGML source. Check http://www.linuxdoc.org for info. Please drop me a note so I can make sure you get the most recent version